Reviewed May 2025

Overview

The Schools Alliance for Excellence (SAfE) business terms and conditions sets out the contractual foundation between SAfE and our customers, both subscribers and non-subscriber schools. They are significant as they protect the business, define our procedures, limits the Company’s liability and explains what we have agreed to do in terms of our obligations and our Customers.

Our terms and conditions;

• set out the contractual framework between the Company and its customers and are a core
  document upon which we trade with our schools and customers.
• define key terms used in the terms and conditions, outlines the legal limitations and clearly
  sets out payment terms, including the options on interest charges if there is a failure to
  settle the account.
• are available on our website. They are cited in our brochures and referred to in all our
  booking transaction confirmation forms.

“Schools Alliance for Excellence” (SAfE) is a not-for-profit school improvement company/ education partnership. The registered address is St John the Baptist School, Elmbridge Lane, Woking Surrey GU22 9AL.

“Company” means SAfE.

“Intellectual Property Rights” means patents, inventions, trademarks, service marks, logos, design rights (whether capable of being registered or otherwise), applications for any of the foregoing, copyright, database rights, domain names, trade or business names, moral rights and other similar rights or obligations whether capable of being registered or not in any country (including but not limited to the United Kingdom) and the right to sue for passing off.

“Invoices” means sales invoices from the Company, sent to the Customer for the Price of Products or Services ordered online or otherwise booked as a confirmed order.

“Order” means the written request for Products or Services received by SAfE Learning from the Customer which includes the package type, the Service Level Agreement Subscription price and the Service Level Agreement Subscription Period.

“Price” means the amount payable to SAfE Learning for the Products or Services as specified in each Order. A Quote will constitute a confirmed amount to be paid for charging purposes.

“Products or Services” means any products or services ordered by the Customer as contained in any Order

A “Service Level Agreement” refers to Products and Services supplied by SAfE (or partner organisations trading on the Company’s behalf) and set out in the Order during the Service Level Agreement Subscription Period.

“Service Level Agreement Subscription Period” refers to the duration of the Service Level Agreement Subscription

2. Products and Services

2.1 SAfE agrees to supply during the Service Level Agreement Subscription Period and the Customer agrees to purchase the Products and Services with the terms and conditions as set out in this Agreement and those forming the on-line checkout process.
2.2. The Company will endeavour to provide the Products and Services to the Customer in accordance with the defined Order, Quotation or Price Offer.
2.3. We may choose to provide Products and Services by the use of recognised contractors and trading partners. Where this occurs this will be identified in the relevant brochure or on our website and other supporting documentation and will be explained each service offered by SAfE.
2.4 All prices listed or displayed on the SAfE website or brochure are correct at the time of their being published. However, the Company reserve the right to amend prices from time to time. All current and up to date prices are available on the website to be found at Book Events | SchoolsAlliance for Excellence

3. Payment

3.1. The Customer agrees to pay SAfE or in accordance with the service payment requirements, and the Price for the Products and Services.
3.2. SAfE reserves the right to charge interest (at a rate of 4% per month or as otherwise in force from time to time) calculated on a daily basis from the date payment is due until payment is received.
3.3. If a Customer has paid for Products and Services that for any reason the Company are unable to provide, other than in situations where the Products cannot be provided because of some act, failure to act, delay or negligence on the part of the Customer. Either the delivery of the product will be delayed, to such time, that SAfE can arrange to deliver it or the Customer will be refunded or not charged for the Products.
3.4. If a Product or Service has been requested by the Customer without a written order and the customer accepts delivery of the requested Product or Service, this will constitute an Order and the Customer will be subject to these terms and conditions and charged for that Product or Service.
3.5. All SAfE services and products prices are quoted exclusive of VAT.

4. Delivery

4.1. We shall endeavour to deliver the Products at the time and date and in the manner specified, or as otherwise agreed with the Customer.
4.2. The Products may, by mutual agreement, be delivered in advance of the delivery date quoted on
the Order, Quotation or Proposal.
4.3 Annual Subscription Products delivered for a school academic year basis shall run from 1st September ending 31st August. Orders for more than one year shall be for multiples of full academic or financial years.

5. Schools Alliance for Excellence Standard Terms and Conditions of Business

5. The Customer’s Obligations
5.1. The Customer shall provide SAfE, in good time with all necessary information or confirmations required to undertake, perform or provide the Products or Services.
5.2. The Customer will provide reasonable access to its premises if SAfE or its trading partners reasonably require it for the delivery of the committed Products or Services.
5.3. The Customer shall at all times comply with SAfE’s Online Meeting Policy as may be updated by SAfE from time to time.

6. Termination/Cancellations

6.1 Cancellations made 3 working days or less before an event will not be refunded.
6.2 Cancellations made up to 3 working days before a scheduled event will be processed without a penalty.

7. Confidentiality and Data Protection

7.1 The Parties shall keep confidential all information pertaining to the Products and Services and this Agreement, unless otherwise agreed.
7.2. All information processed under this Agreement shall be dealt with in accordance with SAfE’s Data Protection policies and any guidance from the Information Commissioner’s Office on information sharing, the Data Protection Act 2018 and compliance with the GDPR and the Freedom
of Information Act 2000.

8. Health and Safety

8.1 SAfE or other trading partners acting on its behalf and any of its personnel shall, when using the Customer’s premises or facilities, comply with the Customer’s policies and procedures relating to security and workplace health and safety.

9. Copyright and Intellectual Property

9.1. All Intellectual Property Rights in all reports, documents produced by SAfE in the performance or provision of the Products or Services and in any continual professional development (CPD) sessions or other training events hosted by SAfE, including digital recordings captured of such CPD sessions and training events, shall remain vested with the Company.
9.2. Any Products or Services, CPD sessions or training events which the Customer shall purchase, may only be reproduced for non-commercial or training purposes on condition that the school, organisation or individual using it has purchased the Product or Service or because that school, organisation or individual has been granted authorisation to use this material by SAfE or by special agreement with SAfE. For the avoidance of doubt, Products or Services, CPD sessions or training events (or recordings thereof) may not be passed-on, resold, amended or delivered to a third parties
(either for commercial or non-commercial purposes) who have neither purchased the Product or Service, CPD session or training event, from SAfE on its behalf or had the written permission of either party SAfE Learning to use it.
9.3. Customers are prohibited from the use, re-use, reproduction of and storage of any digital recordings of any CPD sessions or training events relating to the Service Level Agreement Subscription, without prior agreement.